Last updated: 25 June, 2018
What are cookies?
Cookies are small pieces of text sent by your web browser by a website you visit. A cookie file is stored in your web browser and allows the Service or a third-party to recognize you and make your next visit easier and the Service more useful to you.
The cookies we use on our website are used in many ways, including:
- To keep a record of the products you’ve put in your shopping bag for the next time you visit;
- To make personalised product recommendations, based upon the previous times you’ve shopped on the website;
- To remember your preferences;
- To find out what the website doesn’t do well and make improvements to it in the future;
- To allow you to share pages with social networks like Facebook; and
- To make sure advertising on other websites is relevant to you.
When you use and access the Service, we may place a number of cookies files in your web browser.
We use both session and persistent cookies on the Service and we use different types of cookies to run the Service:
- Session (or Transient) Cookies
- Session cookies are stored in your computer’s memory for the length of your browsing session. They become inaccessible after the session has been inactive for a time and are automatically deleted from your computer when the browser is closed. They allow you to move from page to page without having to log-in repeatedly.
Persistent (or Permanent) Cookies
Persistent cookies are stored on the user’s computer memory and are not deleted when the browser is closed. They are used to keep your preferences for the website, so that they will be remembered for next time you visit the website. They are also used to collect information about the number of visitors, the average time spent on a particular page and analyse shopping behaviour on the website. This information is used to find out how the well the website works and where it can be improved.
Flash Cookies (or Locally Shared Objects)
You will probably have Adobe Flash installed on your computer. Many websites that contain Flash can also store small files on your computer that are used in the same way as cookies.
Websites choose to use Flash Cookies as these can hold more information than regular cookies. When you delete cookies via your browser, your Flash cookies are unlikely to be affected. A website may therefore still recognise your preferences if it used a Flash cookie to save them initially.
3rd Party Cookies
We work with selected companies to provide additional content and services, for example reviews. These companies may also set cookies on our behalf.
Advertising On Other Websites
Cookies are used to advertise relevant products to you on other websites, based on the products and categories you looked at on our site. For these adverts, our third party providers may use software that can set a cookie to your browser, this will enable us to monitor whether you see the adverts, click on them and buy from our website. Cookies are placed on your computer if your browser is set to allow these. If you wish to ‘turn off’ cookies, then please check your browser’s help files for guidance on how to do so. The Help section is usually found in the Menu bar at the top of the browser. Some browsers provide help if the F1 key is pressed. However, you may lose some of the functionality of this website.
The data contained in the cookie used in these adverts is anonymous and doesn’t contain any of your personal details.
Sharing with Social Networks
If you use the buttons that allow you to share products and content with your friends via social networks like LinkedIn, Facebook and Twitter, these companies may set a cookie on your computer memory. Find out more about these here:
- https://www.linkedin.com/ legal/privacy-policy
- https://www.facebook.com/ about/privacy/
- http://www.google.com/intl/en- GB/policies/privacy/
- https://help.instagram. com/
How cookies make our website safer and easier to use?
Cookies can also allow us to tailor the content of our website to suit your interests. For example, instead of displaying promotional messages about products you already have, they let us show you other services you may be interested in.
Finally, we use ‘analytics’ cookies to help us make our website better for those who visit it regularly. They help us work out what users like and don’t like and how we can improve things for you.
When we include links to other websites, please bear in mind they will have their own privacy and cookie policies that will govern the use of any information you submit. We recommend you read their policies as we are not responsible or liable for their privacy practices.
How do we improve our email?
We use email analytics and reporting tools to see how many of our emails are opened and which links receive the most clicks. Knowing which articles and topics our customers like and which they don’t like helps us improve our content and make our emails more relevant.
We maintain strict security standards and procedures to prevent unauthorised access to information about you. If you wish to unsubscribe from marketing emails, please click on the link located in the footer of any marketing email you’ve received from us.
What are your choices regarding cookies?
Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.
Where can you find more information about cookies?
You can learn more about cookies and the following third-party websites: